Customer Care

Customer Care – The "Personal" Way

Product information, service ordering, billing inquiries...when you call Spirit's Customer Care, you speak directly to our representatives located in Columbia, South Carolina - not to another country and not to automated prompts or recordings. Our highly trained professionals provide outstanding customer support and do their utmost to deliver first-call resolution and assistance.

You're First - Guaranteed

Knowledgeable and dedicated, our Customer Care specialists put you, our customer, first. Your call and needs are of vital importance to us, we also realize that your time is valuable. That's why we pull out all the stops to fulfill your request quickly and to your complete satisfaction.

Your calls are answered within 16 seconds, often sooner. We strive to complete your request in one call.

We're here for you

  • Answer billing inquiries and perform invoice reviews
  • Process and expedite service orders
  • Provide up-to-date product and service information
  • Address enquires about product and services

When you call – you'll know the difference Spirit's Customer Care team can make.
Contact us for more information about Spirit's solutions that save you time, money and improve productivity.

Serving You: Business, Government, Healthcare

Spirit offers innovative business solutions to a cross section of businesses, government agencies and healthcare organizations throughout the Southeast.

Call one of our regional offices to find out how Spirit will improve your bottom line and the way you conduct business:

Charleston, SC: 843.513.1100
Columbia, SC: 803.726.7000
Greenville, SC: 864.517.1200
Aiken, SC: 803.508.7000
Charlotte, NC: 704.206.1300
Augusta, GA: 706.941.8000

Spirit Communication is headquarted at 1500 Hampton St., Columbia SC., T. 803.771.7476/800.333.2949 F. 803. 771.7436

The Spirit Difference You Can Count On: Our services and Spirit network, combined with our dedicated customer-care staff and technical-support team, gives you a company you can count on ... 24/7/365.